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Current job vacancies
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Operations Assistant – Park and Ride Service
Temporary, part-time x two positions
The Museum will be operating a seasonal Park and Ride service between Ponsharden and the Museum car park from Saturday, 29 May 2021 until Sunday, 19 September 2021. We will be working with First Bus, who will be providing a shuttle bus service between the two sites every 30 minutes increasing to every 15 minutes in the summer holiday period.
To help us manage this service and facility we are looking to recruit two Operations Assistants both employed on a temporary contract.
You will have on-site responsibility of the Ponsharden Park and Ride site to ensure it is maintained to a high standard and provide assistance to visitors who are using the shuttle bus service. You will be the first point of contact with the First Bus operator to ensure the demands of the service are met, keeping up-to-date with changes to the service to accurately inform our visitors. You will manage all car park queries for both sites, liaising with the car park management company when required.
There will be a requirement to work between the two sites on a daily basis, as well as working in the Museum.
When working in the Museum you will be assisting our Visitor Experience Manager with the daily operation of the Museum which could involve managing our queuing system, processing pre-booked tickets, assisting the Café team or meeting and greeting passengers booked on our Heritage Boat Charters.
You will need to have strong customer services skills which will include experience of working with the general public. As well as being a good communicator, you will be flexible and able to adapt to a wide range of duties, happy to work and travel to the different locations throughout the day.
We have two temporary contracts available:
Sunday, Monday, Tuesday: 9.00am-5.30pm – 22½ hours
Wednesday, Thursday, Friday, Saturday: 9.00am-5.30pm – 30 hours
The hourly rate for this role will be £9.93.
Full details on the job role can be found here:
Interested? Please complete our application form, which can be downloaded here, indicating in your covering letter which hours you would prefer:
Email your completed application form to firstname.lastname@example.org or send it to Linda Frost, Human Resources Manager, National Maritime Museum Cornwall, Discovery Quay, Falmouth, TR11 3QY.
Closing date for applications: Monday, 19 April 2021 at 5.00pm
Interview date: Wednesday, 28 April 2021
Contact us for further information on vacancies or volunteering:
Human Resources Manager: Linda Frost
Telephone: 01326 214559