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The National Maritime Museum Cornwall in Falmouth

General

Access to, and use of, the National Maritime Museum Cornwall’s (NMMC) Website is provided subject to the following terms and conditions. Please read these terms carefully as your access to and use of the NMMC Website will be deemed as acceptance by you of the terms of use.

Unauthorized attempts to deny service, upload information, change information or to attempt to access non-public data from this service are strictly prohibited and may be punishable to the full extent of the law of England and Wales. Internet websites normally qualify for copyright protection and probably Database Right protection under UK law.

Each individual page is considered as a broadcast. In addition, any attempt to mount this material on another website will be considered an act of communicating the Content to the public without the consent of the copyright owner which will infringe the Right of Communication to the Public.

Database Right will also be an issue as the site itself constitutes a database regardless of the status of the individual items incorporated in it. Copyright in a broadcast Web page covers the signal sent, whereas copyright and database right cover the contents, so copyright would be infringed by:

  • copying of screen pages onto a computer
  • photographing multiple pages from the screen
  • showing screen pages in public to a paying audience
  • including screen pages on another website

Non-permitted use

Other than as expressly permitted by these terms of use, you may not copy, download, reproduce, publish, republish, post, transmit, modify, adapt, translate, manipulate, add to, delete from, adapt, distribute or otherwise use any Content in whole or in part, in any medium without the NMMC Website’s prior written permission or without the written permission of the relevant copyright holder.

In addition, users shall not be entitled to reproduce Content (or any part thereof) without any identification mark or other mark of origin relating hitherto. No Content, or any part thereof, may be permanently copied or reproduced in any form or reproduced on any other system or website, or stored in or transmitted to or from any other electronic or digital from in whole or in part.

The NMMC reserves the right to require the removal of any link established by a third party between the Website and any third party website.

Third party copyright

From time to time the Content may include certain third party materials for which the copyright is not owned by the NMMC. You may not print (or otherwise store in any permanent form) any items which state that copyright is not held by NMMC.

Permitted use

Access to and use of the Website is permitted only by individuals for personal and/or educational use or non-commercial purposes. Subject to certain limitations there is no infringement by ‘fair dealing’, e.g. using material for research (non-commercial) or private study, criticism or for news and current affairs.

You may access and download the Content and store a copy on a temporary basis for the sole purpose of viewing such Content without alteration or addition. You may print any Content (other than third party copyright) in whole or in part provided that such reproduction is to be used for personal and educational purposes only.

Public Records/Crown Copyright

Any public record (e.g. ration books, discharge papers, official documents), published or unpublished, that is available to the public, can be copied and supplied without infringing copyright. This includes material in public record repositories such as The National Archives (formerly the Public Record Office) and designated places of deposit for public records (such as archives). Items can include census returns, deposited plans, tithe maps and apportionments.

There are no problems with using such material that is still in copyright as long as acknowledgements are made. If using personal documents which happen to be held by the The National Archives but not of Crown copyright e.g. personal letters between a sailor and his wife, personal diary entries of a naval officer, permission must be sought from The National Archives.

Probate material post-1858 and pre-1858 material that was administered by ecclesiastical courts is also covered by Crown copyright, as are medical records created by the National Health Service and predecessor bodies up to 1990. For medical records created from 1990 onwards copyright rests with the individual bodies (such as Health Trusts).

Hyperlinking policy

You do not have to ask permission to link to the NMMC Website as long as it is a link directly to our homepage. It is the responsibility of the linking site to direct the users to read and understand the conditions of use information on our Website, before entering the site. However we do not permit our pages to be loaded into frames on your site.

The NMMC page must load into the user?s entire window. The NMMC does not sponsor, endorse or otherwise approve of any information or statements appearing in any website which may be linked to the Website (nor in sites referred to in or linked to such websites). Listings should not be taken as endorsement of any kind.

We are not responsible for the content or reliability of linked websites. We cannot guarantee that these links will work at all time and we have no control over the availability of linked pages.

Copyright infringement

We have put in place technical solutions to track and trace all copyright infringement of this Website. All instances of infringement will be pursued.

Ticketing and Admissions policy

These terms and conditions apply to National Maritime Museum Cornwall (NMMC) ticketing and admissions policy.

Please read through these terms and conditions and if you do not agree with them do not use this website. If you do access the website, and/or place an order, by doing so you agree to the terms and conditions.

National Maritime Museum Cornwall operates a standard policy of no refunds or exchanges on admission tickets.

Annual Pass Admissions

Unless otherwise stated, National Maritime Museum Cornwall’s Annual Pass admission allows the holder free return entry to NMMC for the full duration that the Annual Pass is valid. The expiry date is printed on the reverse of the ticket.

All persons entering National Maritime Museum Cornwall (NMMC), and any of its events, must pay for admission or hold a valid ticket or Annual Pass. All tickets/Annual Passes are non-transferable and accordingly may not be sold or passed to any third party. Annual Passes cannot be refunded or exchanged unless done so at NMMC’s discretion. If you find that you are no longer able to make the date of the booking NMMC are able to transfer your booking to a new date providing there is availability. We require 24 hours’ notice.

For Annual Pass ticketing purposes, there are three payment tiers:

  • Under 5s
  • Under 18s
  • Adults

Any Annual Passes purchased in advance are not valid in conjunction with any other voucher, promotion, special offers or packages. All prices are subject to change.

Annual pass terms and conditions

  • Annual Passes are valid until the date shown on the reverse of the ticket.
  • Passes are intended for use by the pass owner only and are non-transferable. A signature or photo identification may be requested when repeat visits are made.
  • Annual Passes cannot be refunded or exchanged for cash.
  • National Maritime Museum Cornwall reserves the right to refuse admission.
  • We endeavour to keep all areas of National Maritime Museum Cornwall available to our visitors at all scheduled times. However, without prior notice, NMMC reserves the right to change/close a section of any area at any time, for reasons including, but not limited to overcrowding. It is at the Managers absolute discretion.
  • Possession of an Annual Pass does not guarantee entry to NMMC. The management team reserves the right to refuse admission for any reason as provided by NMMC’s regulations including, but not being limited to, the attraction reaching full capacity.
  • Annual Passes are not valid for entry to any separate NMMC events, lectures or boat trips.
  • An Annual Pass does not provide preferential rights or entry over other Museum visitors.

Method of payment

Most major credit and debit cards are accepted (except American Express).

Delivery

A booking confirmation will be emailed to the email address provided. It is the account holder’s responsibility to ensure the Annual Pass owner receives their ticket(s).

If you make more than one transaction, then they may be dispatched separately and arrive at different times.

Privacy and Data protection

To place an order, we request contact information (such as name, email address, postcode and telephone number) for order fulfilment, customer services and Track and Trace purposes. We may use the information given to us to contact you in case of fulfilment difficulties.

Where you agree, we may send you our newsletter, which contains museum news, events and appeals. You can unsubscribe from this at any time, by using the link we include in each newsletter, or by simply sending an email titled unsubscribe to enquiries@nmmc.co.uk

Full details of our privacy policy is available here – https://nmmc.co.uk/privacy-statement/

Some of the Content included on the Website may have been compiled by the National Maritime Museum Cornwall (NMMC) from a variety of sources and is subject to change without notice. Although every effort has been made to contact the copyright holders of materials included on this Website, if visitors consider materials to be their copyright and have not been contacted by the NMMC, please contact us.

The Website is provided for historical, educational and information purposes only and the Website and it’s Content are made available ‘as is’ and ‘as available’. The NMMC excludes to the fullest extent permitted by the law all warranties in relation to the Website and Content whether express or implied, including but not limited to the implied warranties of satisfactory quality and fitness for a particular purpose.

In no event shall the NMMC be liable for any damage to your computer equipment or software which may occur on account of your access to or use of the Website, or your downloading of materials, data, text, or images from the Website, whether caused by a virus, bug or otherwise. The NMMC does not warrant:

  • That the information selected for the Website is comprehensive, complete, verified, organized or accurate
  • That it is licensed by the copyright owner of any third party Content to include or reproduce such Content in the Website
  • That the Website or its Content will be uninterrupted or error-free
  • That the server from which the Website is available is free of viruses or bugs.

National Maritime Museum
Cornwall Trust
Discovery Quay
Falmouth
Cornwall
TR11 3QY

Tel: +44(0)1326 313388

Email: enquiries@nmmc.co.uk

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