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Access guide  Social Story   Easy Read Social Story     Sensory Map


All of our staff receive regular training including disability awareness training. We welcome trained assistance dogs. A water bowl is available at the main entrance/exit for them. Companions who are required to assist disabled visitors are admitted free of charge.

Changing Places

Changing Places facilities increase access for those who need the extra space, hoists and changing tables provided in these toilet facilities.

After the Changing Places group raised the issue with us, we have explored creating a more permanent offering within our building. However, the structural implications of such a project require significant investment. National Maritime Museum Cornwall believes in the importance of making Changing Places facilities available to visitors who require them. Mobiloo’s are mobile accessible toilets with an adult-sized changing bench and hoist.

We will have Mobiloo facilities on site at National Maritime Museum Cornwall as follows:

Find out more about Mobiloo at NMMC.

Our changing places statement in full

Wheelchairs

The museum is fully accessible to wheelchair users. There is:

British Sign Language Tablet Tour

The British Sign Language (BSL) tablet tour is designed to help deaf BSL users gain a better understanding of the unique story of the museum and get more from their visit. The tablet is available from the admissions desk.

Relaxed Sessions

On certain days throughout the year the museum offers Relaxed Sessions where noise is reduced, quiet spaces are allocated and sensory bags and ear defenders are available.

The sensory bags and ear defenders are available to anyone who may need them throughout the year and can be found at the admissions desk.

Find out more about National Maritime Museum Cornwall’s Relaxed Sessions.

Parking

The nearest public car park is one hundred metres away, across the square (a level, but cobbled surface). The car park has a number of designated accessible parking spaces.

Guide dogs

Dogs are not permitted inside the museum, however we do welcome visitors with guide dogs and assistance dogs, and we do allow dogs into the museum shop. A dog ‘lounge’ is available outside the museum in a sheltered and protected location near the entrance with a dog bed, lead tie up and water bowl.

‘Hands-on’ exhibits throughout the museum

Many galleries include interactive exhibits and objects on open display, as well as music and oral history, which is of benefit to those with sensory impairment. The Museum is working towards ensuring that our exhibits are accessible to all visitors and has a development plan for this work. We make every effort to ensure that staff throughout the museum are sensitive to the particular needs that visitors may have.

If, after your visit, you have any suggestions of other changes we might make, please let us know.


Contact us

For access information contact
Tel: 01326 214552
Email: enquiries@nmmc.co.uk

National Maritime Museum
Cornwall Trust
Discovery Quay
Falmouth
Cornwall
TR11 3QY

Tel: +44(0)1326 313388

Email: enquiries@nmmc.co.uk

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